Refund policy

Delivery

All orders are made to order and dispatched within 2 to 5 weeks. Once shipped, delivery takes 2 to 5 business days depending on your location.

For any order enquiries contact us at support@revanchewatches.com and we will get back to you within 24 hours.

Please note that any customs duties, import taxes, or fees on international orders are the responsibility of the customer. These charges are determined by local customs authorities and must be paid upon delivery.

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Returns

We accept returns within 14 days of delivery. To be eligible, your item must be unworn, unused and in its original packaging with proof of purchase.

To start a return contact us at support@revanchewatches.com. Do not send items back without first contacting us as they will not be accepted.

Once your return is accepted we will send you instructions on how and where to send your package.

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Damages and Issues

Please inspect your order upon receipt and contact us immediately if your item is defective, damaged or incorrect. We will make it right.

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Exchanges

To exchange an item, return it and once accepted place a new order for the item you want.

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European Union

If your order is shipped into the European Union you have the right to cancel or return within 14 days for any reason. Items must be unworn, unused and in original packaging with proof of purchase.

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Refunds

Once we receive and inspect your return we will notify you of the outcome. If approved your refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since approval contact us at support@revanchewatches.com.