Privacy policy

Privacy Policy


Last updated: March 10, 2025

This Privacy Policy describes how Revanche Watches ("Revanche," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from revanchewatches.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use information we collect about you to:

  • Communicate with you

  • Provide, improve, or personalize the Services

  • Comply with legal obligations

  • Enforce our terms and policies

  • Protect or defend the Services, our rights, and the rights of our users or others

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

You may provide the following information directly to us through the Services:

  • Contact details: Name, email address, and phone number.

  • Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information: Username, password, and security credentials.

  • Shopping activity: Items you view, add to your cart, or purchase.

  • Marketing preferences: Your opt-in choices for email offers.

  • Customer support information: Messages and communications with us.

Some features of the Services may require you to provide certain information. Choosing not to provide this information may limit your ability to use these features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include:

  • Device and browser information

  • IP address

  • Network connection details

  • Site usage and interactions

We use cookies, pixels, and similar tracking technologies to collect this data. See our "Cookies" section for more details.

Information We Obtain from Third Parties

We may receive personal information from third parties, including:

  • Shopify, which powers our store

  • Payment processors, for transaction processing

  • Marketing and analytics partners, to improve our advertising and services

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information to:

  • Provide Products and Services: Process payments, fulfill orders, manage accounts, and arrange for shipping and returns.

  • Marketing and Advertising: Send promotional emails and display targeted ads. You can opt out at any time.

  • Security and Fraud Prevention: Detect and prevent fraudulent or malicious activity.

  • Service Improvement: Enhance customer support and improve user experience.

Cookies

We use cookies to enhance our Services, remember preferences, and analyze user interactions. You can manage or disable cookies through your browser settings. However, this may affect certain functionalities of the Site.

How We Share Personal Information

We may share your personal information with:

  • Vendors and service providers (e.g., payment processors, shipping providers, IT services).

  • Marketing and advertising partners for promotional activities.

  • Legal and regulatory authorities, when required by law or to protect our rights.

  • Business transfers, in case of a merger or acquisition.

We do not sell or share your personal information for purposes of targeted advertising without your consent.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

  • Right to Access: Request a copy of your personal information.

  • Right to Delete: Request the deletion of your data.

  • Right to Correct: Request corrections to inaccurate personal data.

  • Right to Opt Out: Unsubscribe from marketing emails.

To exercise any of these rights, please contact us at support@revanchewatches.com. We may need to verify your identity before processing requests.

Security & Data Retention

We take appropriate security measures to protect your personal information. However, no system is 100% secure. We retain personal information only as long as necessary for business, legal, or compliance purposes.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.

International Users

If you are accessing our Services from outside your country, your personal information may be transferred, stored, and processed in a jurisdiction with different data protection laws.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Email: support@revanchewatches.com

By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.